Text messages from Stubborn Goat

Stubborn Goat, LLC, doing business as Stubborn Goat Ski & Board Tune Shop, sends two kinds of texts. Both are optional, and you choose each one separately.

  • Stubborn Goat Shop Texts: texts about your visit and your gear: order updates, repair quotes, pickup reminders, receipts and copies of your paperwork, replies to your questions, and one request for feedback after your visit.
  • Stubborn Goat Deals: marketing texts such as season opening news, tune specials and holiday deals. Only if you sign up for deals separately.

How you sign up in our shop

When you drop off your gear, you check in on our tablet at the counter. After your name and email, one screen asks how we should tell you your gear is ready. You pick one of three tiles. None is chosen for you, and "Don't text me" gets you the same service by phone call or email.

The shop check-in tablet screen "How should we tell you your gear is ready?" with three equal tiles, none selected: Text me, Text and email me, and Don't text me. Call or email me instead. The full texting consent paragraph shows under the tiles.

The check-in tablet, step 2 "Updates" (sample customer). The words under the tiles:

If you choose a text option, you agree to get text messages from Stubborn Goat Ski & Board Tune Shop at the mobile number above about this visit and future visits: order updates, repair quotes, pickup reminders, receipts and copies of your paperwork, and a review request. Texts may be sent automatically. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Texting is your choice. You'll get the same service either way. Terms and Privacy Policy at skistubborngoat.com.

Deals are a separate choice

The next tablet screen offers deals. The box is optional and never ticked for you. Ticking it, or not, changes nothing about your order texts.

The shop check-in tablet screen "Stubborn Goat Deals" with two separate optional boxes, both unticked: Deals by text and Deals by email.

The check-in tablet, deals screen (sample customer). The words next to the deals-by-text box:

Text me deals. I agree to get marketing text messages from Stubborn Goat Ski & Board Tune Shop at the mobile number above, such as season opening news, tune specials and holiday deals. Texts may be sent using automated technology. Up to 4 msgs/month. Msg & data rates may apply. Reply STOP to opt out, HELP for help. You don't have to agree to buy anything or to get service. Terms and Privacy Policy at skistubborngoat.com.

You can also join deals at any time by text. Our counter sign says:

Get deals by text: text DEALS to (858) 877-9827. Up to 4 msgs/month from Stubborn Goat Ski & Board Tune Shop, sent using automated technology. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent not required to buy. Terms: skistubborngoat.com/terms/#deals

On our website

Our contact form has its own optional texting box under the phone number field. It is never ticked for you, and the form sends fine without it.

Yes, text me at this number (optional). I agree to get text messages from Stubborn Goat Ski & Board Tune Shop about my message and my orders, including replies, order updates, repair quotes, pickup reminders and review requests. Texts may be sent automatically. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our Terms and Privacy Policy.

Go to the contact form

What we send and how often

Order texts
Message frequency varies. Usually a few texts per visit: a check-in confirmation, a quote if your gear needs more work, a "ready for pickup" text and a reminder.
Deals
Up to 4 msgs/month, never more than one a day, Monday to Saturday between 11am and 4pm Pacific time.
Cost
Msg & data rates may apply. Check your mobile plan for details.

Every text starts with "Stubborn Goat:" so you know it is us.

Stop, help and start again

STOP
Reply STOP to any text to stop all our texts, order texts and deals. You get one last text confirming it, then no more. END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE and OPTOUT work too.
HELP
Reply HELP for help, or contact us at (858) 876-2453 or info@skistubborngoat.com.
START
Reply START to turn order texts back on.
DEALS
Text DEALS to rejoin deals.

You can also tell us in the shop, by phone or by email, and we will stop your texts. To stop deals only and keep order texts, just tell us.

Mobile carriers are not liable for delayed or undelivered messages.

Your number stays with us

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Full details: our text message terms, deals terms and privacy policy.

Call Stubborn Goat at (858) 876-2453Get directions to Stubborn Goat (opens Google Maps in a new tab)
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